This is a starting point, not legal advice — replace it with your own policy and have it checked against UK GDPR and the Data Protection Act 2018.
Who we are
[Garage name] is the data controller for the personal information described here. Contact us at hello@northgatemotors.example or [address].
What we collect
Your name, contact details, vehicle registration and details of the work you need when you book online, ask for a quote, request an MOT reminder or contact us.
How we use it
To book and carry out work on your vehicle, contact you about it (including photos of anything we find), take payment, send reminders you've asked for and — only if you've signed up — send car-care tips and offers.
Who we share it with
The DVSA when we record an MOT result (as the law requires), parts suppliers and warranty providers where needed, and our booking and payment providers. We never sell your data.
How long we keep it
[Your retention periods — for example, job records for six years for accounting purposes.]
Your rights
You can ask to see, correct or delete your information, or unsubscribe at any time. Contact us at hello@northgatemotors.example. You can also complain to the ICO at ico.org.uk.
Cookies
[Describe your cookies.]
Changes
Last updated 1 November 2026.